Earlier this year, STC started a huge promotional campaign to force their customers (almost everybody as STC were the exclusive provider of mobile service) to add an extra "zero" to their mobile phones numbers which start with "05". STC added the "zero" after the "5" to make the numbers start with "050" and the announced goal was to expand the network capacity.
STC, well known for their bad customer service and their greedy nature, did not ask the customers at the first place if they were OK with adding a "zero" or not. If people were asked to add anything, they would definitely go with "5" instead of "0", however, STC did not pay enough attention and added an f**cking "zero" to every f**cking mobile number.
Now, after STC finally discovered people wanted "5" instead of "0", they are shamelessly asking the customers to pay SR 25 (around $7) to change the numbers from "0" to "5", or you can stick to your ugly "zero-ed" number. Yes, we pay money to correct a mistake STC made when they changed our numbers without our will (they could run SMS-based poll before taking such idiot decisions!).
It seems that STC will try to suck every possible riyal from people's wallets before the entry of the new telecommunications provider after six months. The new company, called Etisalat Union (who made up this crappy name?), is owned by UAE's Etisalat and some Saudi investors, and it will be the first competitor to STC in the Saudi fast growing market.
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STC, well known for their bad customer service and their greedy nature, did not ask the customers at the first place if they were OK with adding a "zero" or not. If people were asked to add anything, they would definitely go with "5" instead of "0", however, STC did not pay enough attention and added an f**cking "zero" to every f**cking mobile number.
Now, after STC finally discovered people wanted "5" instead of "0", they are shamelessly asking the customers to pay SR 25 (around $7) to change the numbers from "0" to "5", or you can stick to your ugly "zero-ed" number. Yes, we pay money to correct a mistake STC made when they changed our numbers without our will (they could run SMS-based poll before taking such idiot decisions!).
It seems that STC will try to suck every possible riyal from people's wallets before the entry of the new telecommunications provider after six months. The new company, called Etisalat Union (who made up this crappy name?), is owned by UAE's Etisalat and some Saudi investors, and it will be the first competitor to STC in the Saudi fast growing market.
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