I know I've been pretty harsh on Saudis in the past months. This is just because I want Saudi Arabia to become a better country. So, believe me when I say I will pay credit when credit is due. After all, it is good to see anything good, besides oil, comes out of this country.
Two Saudi brothers started a company that uses the SMS technology to provide other companies with feedback from their customers. The idea sparkled in the minds of the Halwani brothers after a horrible service they got by a lazy waiter at a restaurant and there was nobody to complain to (I suppose they wrote it down on a piece of tissue!).
This new service will ensure the customer's voice is reaching the customer service managers directly. In addition, the companies will be able to get rid of the suggestions boxes and all the works related to them (collecting, filtering, etc.).
When the STC offered the SMS for the first time here, it was HOT! HOT! HOT! Now, I rarely receive any fuNy or QT msgs! And as usual, we are years behind others. Saudi Arabia is one of the few countries left with no MMS services available. I can hear someone says "Why would you need MMS when camera phones are banned?" I know, and please don't ask me about Wi-Fi spots… "What? Why-Fi? What the hell are you talking about?!"
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Two Saudi brothers started a company that uses the SMS technology to provide other companies with feedback from their customers. The idea sparkled in the minds of the Halwani brothers after a horrible service they got by a lazy waiter at a restaurant and there was nobody to complain to (I suppose they wrote it down on a piece of tissue!).
This new service will ensure the customer's voice is reaching the customer service managers directly. In addition, the companies will be able to get rid of the suggestions boxes and all the works related to them (collecting, filtering, etc.).
When the STC offered the SMS for the first time here, it was HOT! HOT! HOT! Now, I rarely receive any fuNy or QT msgs! And as usual, we are years behind others. Saudi Arabia is one of the few countries left with no MMS services available. I can hear someone says "Why would you need MMS when camera phones are banned?" I know, and please don't ask me about Wi-Fi spots… "What? Why-Fi? What the hell are you talking about?!"
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